Alert Management
Review, investigate and disposition every alert in one queue, with the evidence on the same screen.
How it works
Every detection module raises alerts into the same queue. An analyst opens an alert and sees the match detail, the customer profile, the transaction history and any linked alerts on the same screen.
Investigations follow workflow templates that mirror your own review and escalation procedure. The analyst records a decision: close with no action required, escalate to a supervisor, or initiate a report.
Every disposition is logged with the analyst, the date and any notes recorded. An alert is closed by a person, not by the engine that raised it.
At a glance
- Queue
- One, shared by every detection module
- On screen
- Match detail, customer, transactions, linked alerts
- Workflow
- Templates mirroring your own procedure
- Dispositions
- Close, escalate, or report
The rest of the platform
Every module raises its matches into the same queue.
Request a demo
We will walk one alert from match to disposition, on the modules that matter to your institution. Bring your questions about thresholds, tuning and reporting.